Our Approach
There are a range of engagement styles, both group and individual, but there are some core attributes to our approach which apply to all of our engagements. And we know that they are not for everyone, not least because of the paradoxes involved…
We Like ... | And Yet... |
---|---|
Great business outcomes - and we set clear business objectives in our engagements. | We are most interested in you, the client, as a person. |
Being organised – for example, plans and agendas for our meetings and booking times in your diary. | We are flexible with the conduct of each engagement because everyone is different. |
Our ideas – and we have plenty of them! | We know from experience that you are more likely to implement your ideas, so we start with yours. |
Using tools and templates – and we have a wide range at our disposal. | We understand that the tool cannot drive the process, it is only a facilitator. |
Talking to people – we love people! | We realise that our clients usually have the answers so we ask questions (and listen very carefully). |
Long term relationships with our clients – and we have a number of long term clients. | We recognise that for many of our engagements the measure of success is that our client feels empowered, and no longer needs us. |

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